๐Ÿ“ง Email on your computer or phone

Use these settings in Apple Mail, Outlook, Thunderbird, or any mail app. Always choose IMAP (not POP3) so your mail stays synced across devices.

Incoming mail (IMAP)
Servermail.rbpgroup.net
Port993
SecuritySSL/TLS
UsernameYour full email address
PasswordYour email password
Outgoing mail (SMTP)
Servermail.rbpgroup.net
Port465
SecuritySSL/TLS
AuthenticationYes โ€” same username & password as incoming

๐Ÿ’ก No mail client? Webmail works in any browser, no setup needed.

โ˜๏ธ File sync โ€” Nextcloud apps

Install the Nextcloud app, then enter the server address below and sign in with your Nextcloud username and password.

Server addresshttps://nextcloud.rbpgroup.com
  • Mac / Windows / Linux: "Nextcloud Desktop Client" from nextcloud.com/install
  • iPhone / Android: "Nextcloud" from the App Store / Play Store

๐Ÿ’ก On iPhone, the app can also auto-upload your photos โ€” enable it in the app settings if you want a private camera backup.

๐Ÿ“… Calendar sync (CalDAV)

iPhone / iPad / Mac: Settings โ†’ Calendar (or Internet Accounts) โ†’ Add Account โ†’ Other โ†’ Add CalDAV Account:

Servernextcloud.rbpgroup.com
Username / PasswordYour Nextcloud credentials

Android: install DAVxโต, add an account with the base URL:

https://nextcloud.rbpgroup.com/remote.php/dav

๐Ÿ’ก In Nextcloud โ†’ Calendar โ†’ โ‹ฏ on a calendar โ†’ "Copy private link" gives you the direct URL for that calendar โ€” handy for Thunderbird or other apps.

๐Ÿ‘ฅ Contacts sync (CardDAV)

iPhone / iPad / Mac: Settings โ†’ Contacts (or Internet Accounts) โ†’ Add Account โ†’ Other โ†’ Add CardDAV Account:

Servernextcloud.rbpgroup.com
Username / PasswordYour Nextcloud credentials

Android: same DAVxโต account as above โ€” contacts sync is included automatically.

๐Ÿ–๏ธ Webmail tasks

  • Change password: Webmail โ†’ Settings โ†’ Password
  • Forgot your password? Go to the mailbox login and use the password-recovery link โ€” works if you registered a second (recovery) email address. Otherwise contact us.
  • Out-of-office reply: Webmail โ†’ Settings โ†’ Vacation โ€” turn on, write your message, save. Turn it off when you return.
  • Domain admins: manage mailboxes, aliases and forwards at pfa.rbpgroup.net (PostfixAdmin).
  • Spam: move junk into the Spam folder โ€” the filter learns from it. Check Spam occasionally for false alarms and move them back.

โ“ FAQ

I forgot my password โ€” what do I do?

Go to pfa.rbpgroup.net/users/login.php (the PostfixAdmin mailbox login) and use the password-recovery option โ€” this works if you registered a second (recovery) email address with us. If you didn't, or the recovery email never arrives, contact us and we'll reset it after verifying it's you.

Are my email and Nextcloud the same account?

Currently they're separate logins (usually the same username). We're working on unified accounts as part of the new portal.

Mail says "authentication failed" but my password is right

Most common cause: the mail app saved an old password. Delete the account from the app and re-add it with the settings above. If it persists, contact us โ€” repeated failures can trigger our attack protection on your IP.

Where is my data, physically?

Hong Kong. All servers are in a Hong Kong data center, operated by RBP Group. Nothing is stored with third-party cloud providers.

How do I share files with someone who doesn't have an account?

In Nextcloud: right-click a file or folder โ†’ Share โ†’ "Share link". You can set a password and expiry date on the link.